Before you order online, we recommend to set up an account to make it faster for you at the checkout. To open an account you need to provide your email address and set up the password.
Once the account is opened, you can always change your personl details, such as delivery address or email address. Please log into your customer account and click on 'My Account' to make the neccessary amendments.
We endeavour to get your order to you as quickly as possible. The standard delivery orders may currently take 7 - 14 working days to reach you.
To complete your order we are happy to accept credit or debit cards.
Once you have completed your order, you will be able to track its status. Please log onto your account, select 'My Orders' where you can then view the details of pending or completed orders.
You will receive a confirmation email when you submit your order, a dispatch email when your items are in tranist and ready for collection email when your items are cleared customs and are ready fro collection or delivery to door.
Alternatively you can contact us via the contact form or by emailing us [email protected]
Please see our Returns Policy.
Please see our Terms & Conditions for complete details of our return policy
All our products are genuine and supplied by trusted parties.
We offer collections from most of the towns in Zambia but hope to introduce our Delivery to Door option soon.
Please see details of the collection points below:
If you have a query regarding the use of the website, please read our Frequently Asked Questions.
For any customer service enquiries you can contact our Customer Service Tteam by emailing [email protected] or completing the Contact Form.
Our Team will respond to your query within 24h.
How can we help? Please fill in the form below to make an enquiry
